Live Online Preparation
If this is your first Live Online course, there are multiple application downloads / installations involved.
We find our students are most satisfied when they test their PC setup at least 24 hours in advance.
1. Get your workspace set up
2. Perform WebEx system test (depending on your class)
3. Download and install remote access software
a. Apple Forensic Courses will use RealVNC
b. Splashtop for Business client for all other classes
Let’s get started!
Setting up your Workspace
1) Dual Monitors or Two ComputersWe recommend using a dual monitor system (while using the extended desktop setting) or use two computers.
Watch and listen to the instructor on one screen - work on a remote forensic workstation on the other.
2) Headset and Microphone
You will need a headset and microphone (or you may call in via telephone) to listen and interact with the instructor. A camera is not required.
3) Internet Connection
Higher bandwidth connections enable you to have the best experience using our remote workstations. Do not use public wifi connections if possible to avoid connectivity issues.
Virtual Training Software and Application
Used for Live Online training
The virtual classroom will usually open 15-30 minutes prior to your scheduled start time.
You should receive a reservation email with and a link to join the online classroom prior to the start of the class. You can also access the session under the course link titled Live Online Sessions.
For students using WebEx Training Center, we have created an instructional video to assist with the setup process.
Splashtop Business Software and Application
Not Needed for Analytics Enterprise or Apple Forensic Classes
NOTE (FOR GOOGLE CHROME USERS): Do not attempt to use the Splashtop Chrome plugin. Please download the full application. Some activities we engage in are not supported by the plug-in.
Remote Machine Access through VNC
Required for Apple Forensic courses only
Some office networks have restrictions on the types of connections allowed and applications that users are allowed to connect to. In this case, add https://www.cellebritelearningcenter.com/ to all relevant trusted sites lists.
Not adding the learning environment site(s) to your browsers "Trusted" sites could result in login difficulties or simply impact the performance and your experience interacting with our system.
- or -
Open the Contact Us menu at any time and select Technical Support Inquiry
Starting the process early provides our technical support teams with more time to help you with any issues.
In addition, system updates happen all the time for all of us – better to be safe than sorry.
For some, it may be necessary to provide your IT administrator with this information to ensure you can successfully connect to the resources required.