Live Online Preparation
Students are most satisfied when they test their PC setup at least 24 hours in advance.
Steps to get started:
1. Get your workspace set up (Monitors, headset, camera)
2. Perform Zoom system test / desktop client installation
3. Download and install remote access software
All classes will use Heropa Virtual Lab
(See detailed description further down the page below for download and directions)
1) Dual Monitors / PCs or PC + Tablet
Watch and listen to the instructor on one screen - work on a remote forensic workstation on the other.
2) Headset and Microphone
3) Internet Connection
We have successfully tested our online training system on low bandwidth connections, but recommend connecting from a location with reliable, fast internet.
Virtual Training Software and Application
To access the classroom, select the Live Online Session link from within your class. This page can be accessed from the My Dashboard page.
Look for the In-Progress Learning section and select the appropriate course title link from the list.
If you've never used Zoom on the device you plan to use, we encourage you to join a test session ahead of time to facilitate desktop client installation and ensure compatibility ahead of time.
Heropa Virtual Environment
This is a cloud-based platform that requires NO software to be installed by the student.
Your instructor will provide credentials for connections during the course.
Please run a quick browser compatibility test (link below) to ensure proper functionality.
Students connecting via a VPN may experience less than optimal usage while connecting to the student virtual machines. It is not recommended to attend class while using a VPN. We also ask that students avoid trying to using Microsoft Edge / Internet Explorer, as well as Safari for Windows.
Additional Considerations and Support
Some office networks have restrictions on the types of connections allowed and applications that users are allowed to connect to. In this case, add https://www.cellebritelearningcenter.com/ to all relevant trusted sites lists.
Starting the process early provides our technical support teams with more time to help you with any issues.
In addition, system updates happen all the time for all of us – better to be safe than sorry.
For some, it may be necessary to provide your IT administrator with this information to ensure you can successfully connect to the resources required.
Or open the Contact Us menu from anywhere within the CLC and select Training Operations Support.