Live Online Preparation

We want you to join on time, every time!

Students are most satisfied when they test their PC setup at least 24 hours in advance.

Zoom Meetings

Steps to get started:

1. Get your workspace set up (Monitors, headset, camera)

2. Perform Zoom system test / desktop client installation

3. Review details and testing recommendations for remote access software

    All classes will use Heropa Virtual Lab
(See detailed description further down the page below for download and directions) 

Tablet device

1) Dual Monitors / PCs or PC + Tablet

We recommend using a dual monitor system (while using the extended desktop setting) or use two computers.

Watch and listen to the instructor on one screen - work on a remote forensic workstation on the other.

Only have a single monitor or computer? You can still take the course, just be aware you will likely be swapping between open windows to follow along with instructor-led exercises.

2) Headset and Microphone

You will need a headset and microphone (or you may call in via telephone) to listen and interact with the instructor. 
Webcams are allowed, but not required.

3) Internet Connection

Higher bandwidth connections enable you to have the best experience using our remote workstations. Do not use public wifi connections if possible to avoid connectivity issues.

We have successfully tested our online training system on low bandwidth connections, but recommend connecting from a location with reliable, fast internet.

Zoom Meetings

Virtual Training Software and Application

The virtual classroom will usually open 15-30 minutes prior to your scheduled start time.

To access the classroom, select the Live Online Session link from within your class. This page can be accessed from the My Dashboard page.
Look for the In-Progress Learning section and select the appropriate course title link from the list.

If you've never used Zoom on the device you plan to use, we encourage you to join a test session ahead of time to facilitate desktop client installation and ensure compatibility ahead of time.
Join a Zoom Test Meeting
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Heropa Virtual Environment

We are currently rolling out a new virtual lab setup called Heropa.
This is a cloud-based platform that requires NO software to be installed by the student.

Your instructor will provide credentials for connections during the course. 

Please run a quick browser compatibility test (link below) to ensure proper functionality. 

Students connecting via a VPN may experience less than optimal usage while connecting to the student virtual machines.  It is not recommended to attend class while using a VPN. We also ask that students avoid trying to using Microsoft Edge / Internet Explorer, as well as Safari for Windows.
Launch Heropa Test Page
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Additional Considerations and Support

For some students operating on highly secure networks, it may be required to add the Cellebrite Learning Center to their Trusted Sites list

Some office networks have restrictions on the types of connections allowed and applications that users are allowed to connect to. In this case, add to all relevant trusted sites lists.

Starting the process early provides our technical support teams with more time to help you with any issues.
In addition, system updates happen all the time for all of us – better to be safe than sorry.

For some, it may be necessary to provide your IT administrator with this information to ensure you can successfully connect to the resources required.

Need support? Click here

Or open the Contact Us menu from anywhere within the CLC and select Training Operations Support.
Last modified: Monday, December 5, 2022, 8:47 AM